Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Madison CTC Cluster to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

In adherence to the social distancing recommendations provided by the CDC, we have implemented strict protocols at our clinic to ensure the safety of our patients and staff.

  • Patients who have active symptoms of illness or a fever of 100 degrees or higher must call ahead to arrange after-hours dosing.
  • The number of people allowed inside the building at any given time is restricted based on county, state, and federal guidelines.
  • The number of people waiting in line is restricted based on county, state, and federal guidelines, and those present must maintain a minimum distance of six feet from one another.
  • To maintain line restrictions, patients are asked to wait in their cars until direction is given.

For specific information regarding these changes and limitations, please contact us directly.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Madison CTC Cluster.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit


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Madison Comprehensive Treatment Centers is fully dedicated to providing men and women with the treatment needed to successfully overcome addictions to heroin and/or prescription painkillers. Our high quality and effective treatment, which includes time-tested medications and evidence-based therapeutic interventions, has transformed the lives of countless individuals, and it can do the same for you if you choose our centers to begin the journey towards recovery.

You or your loved one can call our centers to learn more about the treatment options available and to learn about our streamlined admissions process. However, before beginning care at Madison Comprehensive Treatment Centers, it is important to be aware of the following pre-admissions criteria:

  • You must be aged 18 or older
  • You must be opioid dependent for at least one year

If you or your loved one meets the above pre-admissions criteria, you are eligible to receive our world- class care. You can contact our helpful admissions team to schedule an intake assessment and to learn about what will be required of you or your loved one on the day of your intake.

Once an intake assessment date and time has been established, you or the person you care about will be given the following information about our intake process so that this phase of admissions is as efficient as possible:

  • You must allow 2 to 4 hours to complete your intake assessment.
  • You must be able to show a valid form of identification. We will accept a Driver’s license, state ID, or passport.
  • You must be in a state of withdrawal (20-24 hours since your last use of an opioid), unless you are currently pregnant or were recently discharged from a detox program.
  • If you have recently completed a detox program, you will need to either secure your records from that center and bring them with you or have them faxed to Madison Comprehensive Treatment Centers prior to your intake assessment.
  • You must bring your intake fee with you.

Upon arrival at Madison Comprehensive Treatment Centers, you will be greeted by one of our expertly trained staff members, who will then provide you with paperwork to complete. Once you have complete our intake paperwork, you will then meet with our medical staff and other personnel to complete the following:

  • Full physical examination
  • Drug test
  • TB test (unless you have taken one in the past 2 years)
  • Pregnancy test (female patients only)

Patients who are currently pregnant will also be required to sign a release of information form allowing us to coordinate care with their OB/GYN. If a pregnant patient is not currently receiving prenatal care, our staff can provide referrals for such services.

Lastly, it is important for all new patients to know that there is no guarantee that medication will be given on the first day of treatment. Our physicians may make an exception for a patient if his or her needs require immediate administration of medication. However, this decision is made on a case-by-case basis.

When you or your loved one is ready to begin on the path towards a brighter, healthier, opioid-free tomorrow, give Madison Comprehensive Treatment Centers a call. We are here to help.